The Benefits of Virtual Physical Therapy: A Cost-Effective and Accessible Solution

Virtual Physical Therapy

As a physical therapist with over 20 years of experience, I have witnessed the remarkable advancements in technology that have revolutionized the field of healthcare. One such innovation that has captured my attention is virtual physical therapy. In this article, we will delve into the world of virtual physical therapy and explore its potential benefits. From the convenience it offers to the cost-effectiveness it presents, virtual therapy is changing the way we approach rehabilitation. So, if you have ever wondered whether virtual physical therapy could be the right choice for you, keep reading to learn more!

Curious to know how to choose a virtual physical therapist or what to expect from a virtual physical therapy visit? Wondering about the research that suggests virtual therapy visits are highly satisfying and just as effective? Perhaps you’re also interested in finding out which insurances cover virtual therapy and how the American Physical Therapy Association (APTA) supports this approach. In this article, we will address all these questions and more. Join me as we explore the wonderful world of virtual physical therapy and discover how it can be a game-changer in your rehabilitation journey.

In this blog, I will use my expertise and experience to address the most common questions thoroughly, providing you with valuable insights to help you make informed decisions about your rehabilitation journey. So, let’s begin this exciting exploration into the realm of virtual physical therapy!

Table of Contents

Table of Contents

  1. Introduction
  2. Choosing a Virtual Physical Therapist
  3. Expectations for a Virtual Physical Therapy Visit
  4. Research Supporting the Effectiveness of Virtual Physical Therapy
  5. Insurance Coverage for Virtual Therapy
  6. The APTA’s Stance on Virtual Physical Therapy
  7. Conclusion
  8. Frequently Asked Questions


As a physical therapist with over 20 years of experience, I have witnessed the evolution of therapy techniques and advancements in technology that have transformed the way we deliver care to our patients. One such advancement is the rise of virtual physical therapy, which allows patients to receive treatment remotely through telecommunication platforms. This innovative approach has proven to be an effective and convenient option for individuals seeking rehabilitation services. In this article, I will explore the key aspects of virtual physical therapy, including how to choose a virtual physical therapist, what to expect from a virtual therapy visit, the research supporting its effectiveness, and which insurances cover virtual therapy.

Choosing a Virtual Physical Therapist

When it comes to choosing a virtual physical therapist, there are several factors to consider. Understanding the importance of experience and expertise, evaluating licensing and credentials, assessing reviews and testimonials, and determining specializations and areas of expertise are all crucial in making an informed decision.

Understanding the Importance of Experience and Expertise

Virtual physical therapy requires a certain level of proficiency and adaptability from the therapist. It is essential to choose a therapist with experience in providing remote care and who has undergone specific training in utilizing virtual platforms and technologies.

Considerations for Licensing and Credentials

Just like traditional physical therapy, virtual therapists should possess the necessary licensing and credentials to practice. It is important to verify that your chosen therapist is licensed in your state and holds the appropriate qualifications for providing virtual therapy services.

Evaluating Reviews and Testimonials

Reviews and testimonials from previous patients can provide valuable insight into a virtual therapist’s quality of care and effectiveness. Take the time to read through testimonials and seek recommendations from trusted sources to ensure you choose a therapist with a proven track record of success.

Assessing Communication and Accessibility

Effective communication is crucial in a virtual therapy setting. Assess the therapist’s ability to clearly communicate instructions, provide feedback, and address any concerns or questions you may have. Additionally, consider the therapist’s availability and accessibility for scheduling appointments and follow-up sessions.

Determining Specializations and Areas of Expertise

Every patient is unique, and specific conditions may require specialized expertise. Consider whether the virtual therapist has experience in treating your specific condition or has expertise in areas that align with your rehabilitation goals.

Determining Specializations and Areas of Expertise

Expectations for a Virtual Physical Therapy Visit

Before embarking on a virtual physical therapy journey, it is essential to set realistic expectations for the treatment process. Understanding what to expect during an initial consultation and assessment, the development of a personalized treatment plan, the utilization of virtual platforms and technology, the incorporation of home exercises and activities, as well as the scheduling and frequency of virtual therapy sessions, will help you make the most out of your virtual therapy experience. Remember unlike in person therapy the therapist will rely heavily on self-reporting. So be prepared to give the therapist as much detail as possible.

Initial Consultation and Assessment

Just like in-person therapy, a virtual therapy session will typically begin with an initial consultation and assessment. This allows the therapist to gather detailed information about your condition, medical history, and goals. Through video conferencing or phone calls, the therapist will assess your range of motion, strength, and any specific limitations.

Development of a Personalized Treatment Plan

Based on the assessment findings, the virtual therapist will develop a personalized treatment plan tailored to your unique needs. This plan may include a combination of exercises, stretches, manual therapy techniques, and education on self-management strategies. The therapist will guide you through the exercises and ensure proper execution through video demonstrations and real-time feedback.

Utilization of Virtual Platforms and Technology

Virtual physical therapy relies on the utilization of various platforms and technologies to facilitate communication and treatment delivery. Video conferencing software, wearable devices, and specialized applications can enhance the therapeutic experience and allow for effective remote care.  A couple of pro-tips have a strong internet signal and a tripod or phone stand placed 3-5 feet away from you. 

Incorporation of Home Exercises and Activities

One of the advantages of virtual therapy is the ability to incorporate home exercises and activities seamlessly into the treatment plan. The therapist will provide detailed instructions on proper technique, modifications, and progression of exercises that can be safely performed in the comfort of your own home.

Scheduling and Frequency of Virtual Therapy Sessions

The scheduling and frequency of virtual therapy sessions will vary depending on your individual needs and goals. Collaborate with your virtual therapist to determine the optimal number of sessions per week and duration to ensure consistency and progress throughout your rehabilitation journey.

Research Supporting the Effectiveness of Virtual Physical Therapy

Virtual physical therapy has gained recognition and support from the healthcare community due to its proven effectiveness and patient satisfaction. Several studies have demonstrated comparable outcomes between virtual therapy and traditional in-person therapy, highlighting its potential to revolutionize the way we deliver care.

Overview of Key Studies and Findings

A study examined the effects of virtual exercise rehabilitation in-home therapy compared to traditional care after total knee arthroplasty (TKA). The virtual PT program involved an avatar coach, in-home 3-dimensional biometrics, and telerehabilitation with remote clinician oversight. The study found that patients who received virtual PT had lower healthcare costs at 12 weeks after discharge compared to traditional care. Furthermore, virtual PT patients had fewer rehospitalizations than the usual care group. Virtual PT was also noninferior to usual PT in terms of knee injury and osteoarthritis outcome scores (KOOS) and other measures of physical function.

Comparison of Virtual Physical Therapy to In-Person Care

Numerous studies have compared the effectiveness of virtual physical therapy to in-person care across various conditions and populations. The results consistently show that virtual therapy can produce similar outcomes in terms of functional improvement, pain reduction, and patient satisfaction.

Patient Satisfaction with Virtual Therapy

Patient satisfaction is a crucial aspect of any healthcare intervention. Several studies have reported high levels of satisfaction among patients receiving virtual therapy. The convenience, accessibility, and personalized approach of virtual therapy are often cited as key factors contributing to patients’ positive experiences.

Click here to see an overview of patient satisfaction with virtual physical therapy

Effectiveness of Virtual Therapy in Rehabilitation Outcomes

Research has indicated that virtual therapy can effectively improve rehabilitation outcomes in various conditions, including post-operative rehabilitation, musculoskeletal injuries, and chronic pain management. The ability to deliver individualized treatment plans remotely allows for consistent care and progress monitoring, leading to improved functional outcomes.

Click here to see the effectiveness of virtual physical therapy

Considerations for Different Conditions and Populations

Virtual therapy has shown promising outcomes in diverse populations, including older adults, individuals with disabilities, and athletes. It is essential to consider the specific needs and limitations of different conditions and populations when implementing virtual therapy. Collaborating with your virtual therapist to tailor the treatment plan to your unique circumstances is key to achieving optimal results.

Considerations for Different Conditions and Populations

Insurance Coverage for Virtual Therapy

Understanding your insurance coverage is crucial before embarking on a virtual therapy journey. Many insurance providers recognize the value and effectiveness of virtual therapy and offer coverage for these services. However, the extent of coverage may vary depending on your specific plan and provider.

Understanding Insurance Policies and Coverage

It is important to review your insurance policy and understand the coverage it offers for virtual therapy. Some policies may include virtual therapy services under the same coverage umbrella as in-person therapy, while others may have specific provisions regarding telehealth services.

Identifying Insurances That Cover Virtual Therapy

Most Insurance carries such as Aetna, Cigna and United Healthcare allow physical therapists to bill for virtual visits. When exploring insurance options, consider providers that explicitly state coverage for virtual therapy. Contact your insurance company directly or visit their website to determine whether virtual therapy services are covered and to what extent.

Navigating Authorization and Reimbursement Processes

In some cases, pre-authorization may be required for virtual therapy services. This involves obtaining approval from your insurance company before initiating treatment. Familiarize yourself with the authorization process and ensure all necessary documentation is submitted to streamline the reimbursement procedure.

Considerations for Out-of-Network Coverage

If your chosen virtual therapist is considered out-of-network by your insurance provider, it is essential to understand the implications for coverage and potential out-of-pocket expenses. Contact your insurance company to determine the level of coverage and any reimbursement processes for out-of-network services.

Making Informed Decisions about Insurance Providers

When selecting an insurance provider, consider their coverage of virtual therapy, reputation for timely reimbursements, and customer support. Choose a provider that aligns with your specific needs and offers comprehensive coverage for virtual therapy services.  As of 2019 Medicare allowed physical therapists to perform virtual physical therapy evaluations and treatments.  Although there are acceptions most major insurance carriers follow Medicare standards of practice and also began to allow virtual physical therapy services. 

See Medicare Policies on Virtual Physical Therapy

Medicare Policies on Virtual Physical Therapy

The APTA’s Stance on Virtual Physical Therapy

The American Physical Therapy Association (APTA) plays a crucial role in shaping the future of physical therapy. The APTA recognizes the benefits of virtual therapy and strongly supports its integration into mainstream healthcare.

Overview of the APTA’s Position on Virtual Therapy

The APTA acknowledges the potential of virtual therapy to improve access to care, enhance patient outcomes, and reduce healthcare costs. They promote the use of virtual therapy as a viable alternative to traditional in-person therapy, particularly in situations where access to physical therapy may be limited.

Click here to read the official stance of the APTA’s stance of virtual physical therapy

Benefits of Virtual Therapy Endorsed by the APTA

The APTA recognizes several key benefits of virtual therapy, including increased accessibility, reduced travel time and costs for patients, improved patient engagement and self-management, and the ability to monitor progress and provide real-time feedback remotely.

Efforts to Promote Virtual Therapy in the Healthcare Industry

The APTA actively advocates for the integration of virtual therapy within the healthcare industry. They collaborate with stakeholders, including insurance providers, policymakers, and healthcare professionals, to promote the benefits of virtual therapy and ensure adequate reimbursement and legislative support.

Addressing Concerns and Misconceptions

The APTA acknowledges that virtual therapy may raise concerns related to the quality of care, privacy, and technological limitations. They provide resources and guidelines to address these concerns and ensure that virtual therapy is delivered safely and effectively.

Collaborative Efforts with Insurance Providers

The APTA works closely with insurance providers to facilitate coverage and reimbursement for virtual therapy services. They advocate for fair and comprehensive coverage policies that recognize the value and effectiveness of virtual therapy in improving patient outcomes.


Virtual physical therapy is a powerful and convenient tool that has revolutionized the way patients receive rehabilitation services. By choosing a virtual physical therapist with the right experience and expertise, setting realistic expectations, and understanding insurance coverage, patients can access high-quality care from the comfort of their own homes. The research supporting the effectiveness of virtual therapy, along with the endorsement from organizations like the APTA, solidifies its position as a valuable option for individuals seeking rehabilitation services. As a physical therapist with extensive experience, I am excited to witness the positive impact that virtual therapy continues to have on patient outcomes and the future of physical therapy.

Virtual physical therapy

Here is a brief overview of the Pros and Cons of Virtual Physical Therapy. 


Virtual Physical Therapy

In-Person Physical Therapy


– Convenient: Can be done from home.

– Direct Supervision: Therapist can manually guide and correct form.


– Flexible scheduling: Sessions can be adjusted to patient’s availability.

– Immediate Feedback: Faster corrections and adjustments.


– May decrease costs: Eliminates travel costs and reduces time off work.

– Use of specialized equipment: Can be more comprehensive.


– Increases accessibility: Useful for people in remote locations.

– Better diagnosis: Physical touch can often help in diagnosis.


– Reduced risk of COVID-19 and other transmissible diseases.

– More personal: Better relationship building with the therapist.


– Limited physical feedback: Difficult to assess form and posture.

– Travel requirements: Takes time and may have associated costs.


– Requires reliable internet connection: Poor connection can hinder session.

– Limited access: Not everyone has easy access to a clinic.


– Limited equipment: Not all necessary tools may be available at home.

– Risk of disease transmission: Especially during a pandemic.


– Less personal: Harder to build rapport with the therapist.

– Scheduling: May need to align with therapist’s working hours.


– Potential for misdiagnosis: Physical touch often helps in diagnosis.

– Can be more costly: Involves fees for therapist’s time and clinic

Click here to study the Pro’s of Virtual Physical Therapy further

Frequently Asked Questions

Is virtual physical therapy as effective as in-person therapy?

Yes, numerous studies have demonstrated that virtual therapy can produce comparable outcomes to traditional in-person therapy. Patients report high levels of satisfaction, and the convenience and accessibility of virtual therapy make it an effective option for many individuals.

Can virtual physical therapy be personalized to my specific needs?

Absolutely. Virtual physical therapy allows for personalized treatment plans tailored to your unique needs. Through video consultations and real-time feedback, your virtual therapist can guide you through exercises, provide modifications and progressions, and ensure your treatment plan aligns with your rehabilitation goals.

How can I find out if my insurance covers virtual therapy?

To determine insurance coverage for virtual therapy, review your policy or contact your insurance provider directly. Some insurance companies explicitly state coverage for virtual therapy, while others may require further clarification. Be sure to inquire about pre-authorization and reimbursement processes.

What are the advantages of choosing virtual therapy over in-person care?

Virtual therapy offers numerous advantages, including increased accessibility, reduced travel time and costs, personalized treatment plans, improved patient engagement, and the ability to monitor progress remotely. Additionally, virtual therapy has been shown to produce comparable outcomes to in-person care.

Are there any limitations or drawbacks to virtual physical therapy?

While virtual therapy offers many benefits, there may be limitations based on the individual’s access to technology, internet connectivity, and privacy concerns. It is essential to discuss any potential limitations with your virtual therapist and address them appropriately.



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